We run your helpdesk, label your AI data, manage your back-office, and monitor your network — with the SOPs, reporting, and technical depth to back it up.
We combine trained operators with documented processes to deliver outsourcing built for reliability — not just cost savings.
Every agent is onboarded to your specific SOPs before touching your workflow. We hire for retention and train for precision.
No agent touches your process until the playbook is documented and approved by you. Your workflow first — agents follow the system.
We run our own fiber with redundant uplinks and generator backup. Your SLA is protected at the source — not reliant on a third-party ISP.
Human-labeled training data for AI teams that need accuracy at scale — with QA at every layer.
L1 and L2 support for SaaS and MSPs who need a dedicated technical team without the headcount.
Accurate, scalable data processing and admin work — built around your volume and format.
Manual testing by people who understand the development lifecycle — not just checkbox testers.
Customer support that keeps your brand voice consistent — for e-commerce and digital products.
24/7 network operations monitoring for ISPs, MSPs, and enterprises — by people who understand infrastructure.
Most BPOs give you headcount. We give you systems, documentation, and the reporting to prove it's working — backed by leadership that understands the technical side.
Our leadership runs real ISP infrastructure — routers, fiber, NOC systems. We understand your complexity because we live it.
We own our fiber with redundant uplinks and generator backup. Your SLA is protected at the source.
No agent touches your process until the playbook is fully documented and approved by you.
Full visibility into every metric that matters to your business — in real time, from day one.
Transparent per-FTE or per-output pricing. Scale up or down as your volume demands.
A remote-first BPO based in Srinagar, Jammu & Kashmir — serving clients in the US, UK, Europe, and the Middle East with precision-driven outsourcing and technical operations support.
We handed Clerifi our entire L1 helpdesk queue on a two-week trial. SOPs were ready by day three. Six months later they're still running it — average response time dropped from 9 hours to under 3.
I was skeptical about outsourcing annotation. Clerifi sent a sample batch in 48 hours with a full QA report — accuracy was 97.8%. We scaled to a full team the following week.
They actually understand routing, VLANs, and device telemetry — not just watching a dashboard. Issues get categorized correctly. Our on-call engineers finally sleep through the night.
Clerifi took our invoice processing and CRM workflows completely off our plate. Turnaround is consistent, error rates near zero, and their monthly report is cleaner than ours ever was.
Clerifi onboarded in under a week, wrote test cases from our spec, and found 14 bugs we'd missed — two critical. They saved us from a bad release. Surprisingly technical for a BPO.
Clerifi gave me a fixed per-FTE rate, a one-page agreement, and a clear escalation matrix on day one. Every other BPO added fees later. That's the accountability you want in a long-term partner.
A structured onboarding that removes ambiguity and gets every engagement delivering from day one — not day thirty.
We map your processes, volume, SLAs, and escalation paths. No proposal is written until we fully understand what success looks like for your business.
1–2 hours of your timeWe document your workflow into a full operating playbook and send it for your approval. You sign off before any agent is assigned. Contract and pricing finalized here.
Your review only — we do the workAgents trained on your product, tone, escalation matrix, and tooling. Live dashboard set up and shared with your team before go-live.
Zero effort on your sideA supervised 48-hour pilot with real volume. You observe, we refine. After sign-off, operations go fully live — with weekly check-ins and a clear escalation path from day one.
Fully operational by day 10Every plan includes dedicated agents, SOPs, QA oversight, and monthly reporting. Pick the model that fits your workflow.
For variable or project-based workloads where volume shifts month to month.
Best for ongoing, stable operations where predictable cost and consistent output matter.
For annotation, QA, and back-office tasks where output volume is the natural unit of measure.
Tell us what you need. We respond within one business day — with a clear next step, not a sales pitch.
We respond within one business day — with a clear next step, not a sales deck.
We respond within one business day. Your information is never shared with third parties. Every engagement starts with an NDA before we discuss your business.